Shipping policy

Delivery 

Each product has a different lead time so please ensure you have checked this information on each product page before ordering. 

Our products are delivered by our dedicated delivery team. They will contact you prior to your delivery to confirm a date and give you a three hour time slot for your delivery.

If your order is a furniture item it will be delivered to your room of choice.  On most occasions they are in certain areas of the country on certain days of the week, so your delivery may be on a certain day of the week, however we do try and be as flexible as possible.

All deliveries are made on any working weekdays, Monday - Friday, between the hours of 7am to 7pm. We aim to be as flexible as possible and on selected items, you will be able to choose your own delivery date.

Please either contact us or refer to the product page for availability and cost. If the item qualifies for a 2 man delivery this will be booked in with you a minimum of 48 hours in advance and in some cases you will be given a 3 hour time window.